Shipping

Pipedream surfboards use Qantas Freight to get your product to you. It is the QUICKEST and by far the SAFEST method available. Maximum of 3 days to West Coast destinations and 2 days to all East Coast destinations

Shipping is FREE to all major city and regional terminals right around Australia.

The customer is required to furnish his address and mobile number in order for us to establish where the closest depot is. Once the board is purchased the customer will be emailed a tracking number in order to track and pick up at the depot.

All boards are to be picked up at the depot as there is no door to door service available with this method of delivery.

A list of city and regional depots are listed below. For more detail go to qantasfreight.com and click on Terminal Destinations then on Australia where you can find more detail on the depot you will need to pick up your board.

As mentioned, already air freight is direct with minimal handling and therefore 3 times more likely to survive unscathed than with road transport. Pipedream is not responsible for any damage incurred and with the effort put into packaging and the use of air freight the incidence of damage indeed is rare.

Destinations in South east Queensland from the Sunshine Coast to Ballina will require a different method of delivery and need to email their full correct residential address. You will be notified by email forthwith.

QANTAS MAJOR CITY FREIGHT DEPOTS

ADELAIDE 08-8208 8719
BRISBANE 07-3860 8741
CANBERRA 02- 6275 5597
CAIRNS 07- 4050 4163
DARWIN 08- 8920 4682
HOBART 03- 6248 5660
MELBOURNE 03-8336 5234
PERTH 08-9477 8000

REGIONAL QANTAS FREIGHT DEPOTS

NEW SOUTH WALES

COFFS HARBOUR 02-66527670
GRAFTON 02-6652 7670
LORD HOWE ISLAND 02-6563 2348
MERIMBULA 02-6495 4211
MORUYA/BATEMANS BAY 02-4472 1910
NEWCASTLE 0401 814 593
PORT MACQUARIE 02-6583 1904
TAREE 03-6553 9863

VICTORIA

MILDURA 407 270 292
QUEENSLAND
BUNDABERG 07-4131 3100
GLADSTONE 07-4978 3558
HAMILTON ISLAND 131213
HERVEY BAY 07-4125 3488
MACKAY 437 884 740
ROCKHAMPTON 07-4921 3878

SOUTH AUSTRALIA

CEDUNA 08-8625 2780
KANGAROO ISLAND 427 398 803
MT GAMBIER 08-8723 1522
PORT LINCOLN 08-8683 1051
WESTERN AUSTRALIA
ALBANY 08-9841 5504
BROOME 418 810 004
ESPERANCE 08-9075 4677
EXMOUTH 429 491 790
GERALDTON 08-9923 3400
KARRATHA 08-9187 3509
PORT HEADLAND 08-9140 1111

TASMANIA

DEVONPORT 03-6427 0666